Category: Innovation Pack 2017

Innovation Pack 2017: Transitioning to Agile Development with Siebel CRM

Recently, Oracle has been published Siebel CRM IP2017 Statement of Direction, and can be found  here… With the new release Oracle is continuing to enhance the Siebel application mobile and industry solutions and also focusing on CX and Cloud integrations. This release is special because there is something for everyone – Developers, Managers, Business Users and Business. This time we will find…

#OOW16: Customer Success Stories after implementing Siebel OpenUI

Here are few success stories of big giants after implementing or upgrading to Siebel OpenUI latest versions. American Airlines Siebel Loyalty with 800 users and over 100 million members The primary goal was to leave Internet Explorer 8 and reduce Average Handling Time Biggest challenges for example were Web Client Integrations, and some complex CTI redesign.   Marriott International   Vodafone…

#OOW16: Reasons to get back to Oracle Siebel CRM

This post is dedicated for those Siebel clients/customers who have moved to some other technology or planning for any change. After reading this, they will have good number of reasons to rethink about Siebel. 1.) Siebel CRM Roadmap  Target for Autonomous CRM upto 2030 and this time roadmap is pointing to infinity and beyond. 2.) Siebel Transformation Strategy Diamond represents…

#OOW16 Awesome Presentation on Siebel CRM Innovations

I was going through Alex’s briefing about today’s presentation on Siebel Innovations in Oracle Open World 2016, and trust me I got soo excited that I can’t stop myself from sharing this instantly. Well presenters are Darshan Kumar and Sonia Wadhwa, they started from innovations done in IP15 & IP16 and talked about innovations in future releases. Here I am sharing snapshots…